Repair Status
Check an existing repair using the reference on your receipt.
Already left a device with us?
Use the reference from your receipt and the email address attached to the repair.
Something not right after a repair?
Bring the device and original repair reference back to either shop. We will inspect the reported fault against the warranty terms supplied with the repair.
Warranty length and exclusions depend on the work and part fitted, so refer to your repair paperwork for the exact terms.
Straight answers before any work starts.
No mystery process and no work added without your approval. You know what is being repaired and why.
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01
Tell us what happened
Book online or bring the device into either shop. If you are unsure of the fault, that is completely fine.
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02
Get a clear assessment
We inspect the device and explain the repair, price, expected timing and warranty terms before starting.
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03
We repair and test it
Once approved, we complete the work, test the device and let you know when it is ready to collect.